Our Latest Google Reviews

Cant recommend Zul and Tom enough.

An ongoing issue with a lock that had gradually become worse over time was sorted within 20 minutes, they knew exactly what the issue was, sorted everything quickly and was fairly priced.

They explained everything, cleaned up before they went and even put up with our mad Puppy.

Lock is now fixed, everyone in the family can now lock the door, just wish all companies were this honest.

Thank you both.

Ian Spencer

Zul was so responsive, efficient, helpful and also thoughtful at a time when we felt vulnerable after the burglary. He came over at 9pm and made our house secure. He seems to have a lot of experience and was reassuring. He sourced appropriate locks and when we had a problem with one he came promptly to try to resolve and then sorted the issue out with the lock manufacturer. We would use again and have recommended him to others for door and lock problems. Thanks Zul.

SAGE the white

Great service from ACT. Gave them a call for a lock change - they were there first thing the following morning with the correct lock all ready to be fitted. First class job finished in a matter of minutes. Highly recommended.

Andy Lovell

Zul was the only person answering his phone of all the locksmiths claiming to be 24hr. He arrived promptly, got me in and seemed a reasonable rate for emergency call out. Thank you

Matthew Stephenson

We had to call Zul out after locking ourselves out of the house after midnight. Despite the time, he arrived promptly and was very reassuring, given the situation!

He quickly got us into our house and re-fitted a new lock to the front door. All in all, a very professional and reasonably priced job from a friendly local business :)

Will definitely recommend and use again.

David Newman

A really exceptional service from start to finish. Zul came to us out of hours to help with an emergency and was really understanding and helpful. We were so impressed with Zul that we invited him back to upgrade the security on our house: locks, windows and doors. Zul went the extra mile and nothing was too much trouble. I have no hesitation whatsoever in wholeheartedly recommending ACT Direct.

Mark Harwood

I called Zul at 8:40pm to help me out after my boyfriend had locked us out. He was with me in half an hour and got us back in, in less than five minutes of him arriving and continued to change the lock. I am so very grateful for how responsive, quick, friendly and dedicated he was to helping out a customer. Despite other lock smiths on google advertising that they were a 24hour service, this was not the case. One company simply told me they would not be able to help out until the next day at the earliest.

I cannot recommend Zul and his company highly enough. Their prices were also very reasonable considering the time, inconvenience and work completed. I am an extremely satisfied customer. Thank you so much

Nathasha Andre

Called ACT as my lock had snapped as I left for work, Zul was there within the hour and replaced allowing me to get to work, great service

Jim Gaffney

Excellent service tonight from Zul, arrived within 20 minutes from ringing him. Then got me in my house and locks changed within another 20 minutes.

Charlie G

Locksmith : Emergency call out, was here within an hour as quoted. Friendly and professional did a brilliant job and actually went a little further and fixed an issue with the door for us too!
Very happy! :)

Kayleigh Proud

Locked myself out of my top floor flat, not only did this guy rip his hands apart to let me in but climbed up 4 floors outside with a ladder to enter a window, just so I didn't need to replace the lock. Absolute hero and Saviour

Casey Capewell

He came to my new home to give an estimate of what I wanted to do. We did a majority of the work the first visit but I decided to order a custom lock with a keypad which he ordered for me and then returned to install.

He's not only pleasant he's also very professional, reliable and super knowledgeable about locksmith.

I would HIGHLY recommended Act Direct Ltd for anyone looking for a great Locksmith. I will use Act Direct Ltd again for any future locksmith needs. Thanks Act Driect Ltd.

Lucy Johnston


CHELTENHAM, GLOUCESTER & GLOUCESTERSHIRE